76 lines
2.9 KiB
Markdown
76 lines
2.9 KiB
Markdown
# ABC User Feedback
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ABC User Feedback is a standalone web application designed to manage Voice of Customer (VoC) data. It enables you to efficiently gather and categorize customer feedback. The application is currently utilized in services with a reach of 10 million MAU.
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## ✨ Features
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- **Feedback Tag**: Categorize feedback by topic with customizable tags
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- **Kanban Mode**: Visualize and organize issue groups efficiently
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- **Issue Tracker**: Simple issue tracking with status indicators and external ticket linking
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- **Single Sign-on**: Enterprise-level OAuth authentication
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- **Role Management**: Role Based Access Control (RBAC)
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- **Dashboard**: Statistical visualization for feedback and issues
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- **🤖 AI Field**: AI-powered feedback analysis (summarization, translation, sentiment analysis)
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- **🤖 AI Issue Recommendation**: Intelligent issue recommendations based on feedback
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## 🚀 Quick Start
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Get started with ABC User Feedback in minutes using our CLI tool:
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```bash
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npx auf-cli init # initialize infrastructure
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npx auf-cli start # start app
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```
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That's it! The application will be running with all required infrastructure.
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**For detailed installation options**, see our [Installation Guide](https://docs.abc-user-feedback.com/en/developer-guide/installation/docker-hub-images).
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## 📚 Documentation
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Complete documentation is available at **[https://docs.abc-user-feedback.com/en/](https://docs.abc-user-feedback.com/en/)**
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- [Getting Started](https://docs.abc-user-feedback.com/en/user-guide/getting-started) - User guide and tutorials
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- [Installation](https://docs.abc-user-feedback.com/en/developer-guide/installation) - Detailed setup instructions
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- [API Integration](https://docs.abc-user-feedback.com/en/developer-guide/api-integration) - REST API documentation
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- [Configuration](https://docs.abc-user-feedback.com/en/developer-guide/installation/configuration) - Environment variables and settings
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## 🐳 Docker Images
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Pre-built Docker images are available on Docker Hub:
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- **Web Frontend**: `docker pull line/abc-user-feedback-web`
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- **API Backend**: `docker pull line/abc-user-feedback-api`
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See [Docker Hub Images Guide](https://docs.abc-user-feedback.com/en/developer-guide/installation/docker-hub-images) for usage details.
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## 🛠️ Development
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For local development setup:
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```bash
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git clone https://github.com/line/abc-user-feedback
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cd abc-user-feedback
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pnpm install
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pnpm build
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pnpm dev
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```
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See the [Manual Setup](https://docs.abc-user-feedback.com/en/developer-guide/installation/manual-setup) for complete development instructions.
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## 🤝 Contributing
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We welcome contributions! Please see our [Contributing Guidelines](./CONTRIBUTING.md).
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## 📄 License
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Copyright 2025 LY Corporation
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Licensed under the Apache License, Version 2.0. See [LICENSE](./LICENSE) for details.
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---
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For questions and support, please visit our [documentation](https://docs.abc-user-feedback.com/en/).
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