API 적용 최초 배포

apps/secretary-api/app/services/ticket_service.py

@@ -39,6 +39,11 @@ from app.schemas.ticket import (
 
 SEOUL_TIMEZONE = ZoneInfo("Asia/Seoul")
 QNA_CATEGORY_CODES = {"ERROR_QNA", "IMPROVEMENT_QNA", "GENERAL_QNA"}
+QNA_CATEGORY_OPTIONS = [
+    {"id": 1, "key": "ERROR_QNA", "name": "오류 문의"},
+    {"id": 2, "key": "IMPROVEMENT_QNA", "name": "개선 문의"},
+    {"id": 3, "key": "GENERAL_QNA", "name": "일반 문의"},
+]
 access_service = AccessService()
 
 
@@ -84,6 +89,20 @@ class TicketService:
     def get_workspace_form_template(self, db: Session, workspace_code: str) -> WorkspaceFormTemplateResponse:
         workspace = self._get_workspace_by_code(db, workspace_code, raise_not_found=False)
 
+        qna_fields = [
+            WorkspaceFormField(
+                field_code="category",
+                label="구분",
+                field_type="select",
+                required=True,
+                options=QNA_CATEGORY_OPTIONS,
+            ),
+            WorkspaceFormField(field_code="title", label="제목", field_type="text", required=True),
+            WorkspaceFormField(field_code="description", label="내용", field_type="textarea", required=True),
+            WorkspaceFormField(field_code="ip_address", label="사용자 IP 주소", field_type="text"),
+            WorkspaceFormField(field_code="mac_address", label="MAC 주소", field_type="text"),
+        ]
+
         templates = {
             "INTRA_BOOK_REQUEST": WorkspaceFormTemplateResponse(
                 workspace_code="INTRA_BOOK_REQUEST",
@@ -113,6 +132,12 @@ class TicketService:
                     WorkspaceFormField(field_code="expected_result", label="기대 결과", field_type="textarea"),
                 ],
             ),
+            "EGBIM_DEMO": WorkspaceFormTemplateResponse(
+                workspace_code="EGBIM_DEMO",
+                workspace_name=workspace.workspace_name if workspace else "EGBIM_DEMO",
+                requires_approval=False,
+                fields=qna_fields,
+            ),
         }
 
         return templates.get(
@@ -1910,7 +1935,7 @@ class TicketService:
         if not normalized or normalized == "GENERAL":
             return self._default_category_code(workspace_code)
 
-        if workspace_code == "Q&A_Platform" and normalized not in QNA_CATEGORY_CODES:
+        if workspace_code in {"Q&A_Platform", "EGBIM_DEMO"} and normalized not in QNA_CATEGORY_CODES:
             return "GENERAL_QNA"
 
         return normalized