```mermaid
erDiagram
    software_apps ||--o{ workspaces : "defines"
    service_types ||--o{ workspaces : "defines"
    users ||--o{ user_workspace_access : "has"
    workspaces ||--o{ user_workspace_access : "accessed_by"
    workspaces ||--o{ support_tickets : "contains"
    users ||--o{ support_tickets : "requester"
    support_tickets ||--o{ ticket_comments : "has"
    support_tickets ||--o{ attachments : "has"
    support_tickets ||--o{ request_approvals : "needs"
    support_tickets ||--o{ asset_allocations : "requests"
    support_tickets ||--o{ vehicle_schedules : "schedules"
    support_tickets ||--o{ remote_support : "needs"
    assets ||--o{ asset_allocations : "allocated"
    assets ||--o{ vehicle_schedules : "scheduled"
    workspaces ||--o{ faqs : "provides"